Zoom expands beyond meetings, takes on Google and Microsoft with Zoom Docs

At Zoomtopia yesterday, Zoom debuted a series of offerings, including Zoom Docs, AI-powered customer service tools, a beefed-up chatbot, and more hybrid work collaboration tools, despite its own recent attempts to send its employees back to their office desks. Zoom Docs takes on Google Docs and Microsoft Word with traditional document creation capabilities, as well as wikis […]