Reports that using chkdsk is crashing PCs
Update: Microsoft has acknowledged the Windows 10 bug that is causing PCs to crash when running the Check Disk tool, and it has rushed out a fix, underlining just how serious this problem is. In its list of known issues for Windows 10 updates KB4592438 and KB4586853, the company explains how users can fix their PC if they fail to start up after crashing:
- The device should automatically start up into the Recovery Console after failing to start up a few times.
- Select Advanced options.
- Select Command Prompt from the list of actions.
- Once Command Prompt opens, type: chkdsk /f
- Allow chkdsk to complete the scan, this can take a little while. Once it has completed, type: exit
- The device should now start up as expected. If it restarts into Recovery Console, select Exit and continue to Windows 10.
This should allow your PC to start normally. The company is also rolling out a fix for the error, which should reach users of Windows 10 in the next 24 hours, and as it’s an automatic update, you won’t need to do anything to apply the fix.
This fix is for ‘non-managed devices’, which essentially means for Windows 10 devices used at home, rather than in businesses. We don’t yet know when a fix for business and enterprise users will arrive.